Find your two-way radio accessories by typing in your walkie talkie model number (eg. XiR P6600i, GP328)

Frequently Asked Questions

All products sold on this website are 100% original and genuine from Motorola Solutions.

All Motorola Original Accessories sold on our website come with a 12-month limited warranty, while Mag One Accessories come with a 6-month warranty, from date of delivery.  If you would like to make a warranty claim within the warranty period, please contact our Customer Service who will assist you to lodge your claim form and guide you through the process.

Email: info@attacheta.com
Address: Triple Access Sdn Bhd (1219186-U)
Lot. 5.1, 5th Floor, Menara Lien Hoe,
No. 8, Persiaran Tropicana
47410 Petaling Jaya, Selangor Darul Ehsan, Malaysia

Please speak with our Customer Service Desk before sending your devices back to us.

For more details, kindly refer to our Return Policy Document.

If you would like to return an item which has been supplied incorrectly, damaged when received, or is faulty when received, you may notify us within seven (7) days of the receipt by completing the contact us form.

ATTACHE will arrange the uplift of the goods. Should we, after inspection of said item(s), be satisfied as to the alleged defect(s), we will replace the product(s). PLEASE NOTE – inspections can take up to 1 month to complete and replacements are strictly subject to stock availability.

NO cash refund policy shall apply.

Return Policy is granted for one (1) time only for each item.

It is advisable to inspect the goods before signing for delivery. If you see any damage whatsoever on the packaging, you may refuse to sign and request for the delivery to be returned.

Currently, we are offering a limited catalogue of accessories on this store, but we will increase the available range over time. If you are looking for an item that is not listed, please contact us for further assistance.

Find the right accessories by selecting your two-way radio/walkie-talkie model, or by typing in your radio model number on the Search bar (eg. XiR P6620i). However, if you are still unsure, or you think there’s an error on our site, please do not hesitate to contact us.

To ensure we get the right person to speak to you at the right time, please fill out the contact form with all the details of your enquiry and the best time to call, and we’ll get on it right away.

After you have placed your order, you will receive an email confirmation indicating the details of your order. You will also receive another email at the time your order is shipped, this will include tax invoice cum delivery order. If you have any questions regarding your order, please contact us for further assistance.

Your tax invoice will be emailed to you at the time your order is shipped.  You can also generate a copy of your tax invoice in your login account.

All orders are final once they are placed in our system, please ensure you have the correct items in your cart before you submit your order. If you have any issues with the order you have placed, please contact us immediately.

Currently, you may only use VISA, MASTERCARD and FPX on this store.

This website only sells Motorola Original Accessories for Motorola and MOTOTRBO portable and mobile radio equipment. If you are interested to buy radio equipment instead, please contact us.

We offer a fair domestic shipping rate for your convenience based on your location, as follows:

Location
1st Break
Shipping Rate
Subsequent Break
Shipping Rate
Klang Valley
1KG
RM12.10
1KG
RM2.45
Penisula Malaysia-including Langkawi
1KG
RM13.10
1KG
RM2.80
Kuching
1KG
RM18.60
1KG
RM14.90
Sarawak (other than Kuching)
1KG
RM24.20
1KG
RM18.60
Kota Kinabalu
1KG
RM20.50
1KG
RM16.75
Sabah & Labuan (other than Kota Kinabalu)
1KG
RM24.20
1KG
RM18.60

This website is set up to facilitate purchases and deliveries within Malaysia only.

Yes, you can.  Please ensure that you fill out the correct delivery and billing addresses during check out to avoid any confusion.

All orders are final once they are placed in our system, please ensure that you have the correct delivery address entered before you submit your order. If you have any issues with the order you have placed, please contact us immediately.

Delivery times are based upon the time the goods are picked up from our store and may vary depending on your location and stock availability. We estimate between 5 and 15 business days.

Once you have placed your order, you will receive a confirmation email, and then you will receive another email notification with a tracking number once it has been dispatched from our store. The second email will include your tax invoice.

You may check the status of your order with the tracking number.

Yes, you can. Here is how to do it:

Step 1
Place Your Order – Choose the “Self-Pickup” option during checkout.

Step 2
Receive Email Confirmation – Once your order is under the processed/processing status, you will receive an email confirmation letting you know that it is ready for pick up.

Step 3
Pick Up Order at Triple Access’ Office – Bring your identification and notification email to our office’s service desk.

Company Address
Triple Access Sdn Bhd (1219186-U)
Lot. 5.1, 5th Floor, Menara Lien Hoe,
No. 8, Persiaran Tropicana,
47410 Petaling Jaya, Selangor Darul Ehsan, Malaysia

Most orders are ready within 1-2 business days, however, please allow for extra processing time for items requiring assembly or for large orders.

Whilst we’ve made every effort to ensure accuracy, we apologise for any errors and ask that you please visit the contact page and send us your feedback.

Most likely the limit to what you can order will be due to your credit card limit, however, you are encouraged to contact us for large orders of RM20,000 or more.

If you have unique requirements or are unsure of what the right products are to suit your needs, please contact us and we’ll get you the answers and support that you need as soon as possible.

Here are some commonly used terminologies when searching for accessories. If you still can’t find what you need, please contact us.